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GIDI is a dispute resolution institute based in Geneva and has its own set of Rules, but operates flexibly and applies whichever system of Rules the parties choose. This is because we recognise the importance of respecting the commercial expectations and cultural practices of international commercial parties.

We are deeply conscious that the failure of national and international legal systems to provide such services is damaging to international trade and creates a divisive atmosphere between commercial parties who should be cooperating in harmony. The legal systems that should be solving such disputes operate in a way that often aggravates the differences between the parties. Conventional legal systems have procedures and practices that are neither timely nor cost-effective.

Our studies and experience of international commercial disputes leads to the conclusion that the original dispute may have origins in cultural differences and that legal systems fail to recognise and reconcile. GIDI is focused on this issue and part of our innovative technique is the introduction of arbitration panels, co-mediators and co-conciliators that reflect the cultural values. business traditions and ethics of all the parties involved. Typically, we would advise and try to ensure that arbitrators or mediators are appointed to reflect the different cultural backgrounds of the parties. For this reason, GIDI will often recommend appointing two mediators to act together.